Delivery Information

Shipping And Handling

Delivery charges are calculated on both weight and size - you will be able to see your options at Checkout.

You will receive a courier tracking number via email once your order is processed for delivery.

Some items are advertised as FREE Delivery. This applies only to UK mainland addresses.

Some heavy or bulky items (such as wheelbarrows) are currently collection only. You are of course welcome to arrange your own courier pickup service to collect from us..

Delivery Charges (from 01 NOV 2015)


Price (inc. VAT)


Delivery will be within 48 hours wherever possible and is often next day. For any other destinations or large Bulk orders please confirm shipping charge via our hotline 01253 870558 or by email. Please note that at peak times shipping may be delayed.

Return Of Goods

For the return of goods other than those reported as damaged on delivery or goods sent incorrectly, the cost of returning the goods will be at your own expense. Shipping costs in the delivery of goods will not be refunded.

Delivery Schedule

We aim to deliver your order right away. We will normally send your order to you during the course of the next business day. International orders are generally received in under 7 days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Special or Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

VAT is added at the current rate. Certain products including pet feeds and children's clothing are VAT exempt.


We guarantee your satisfaction. Please call us on 01253 870558 with any issues.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01253 870558 or write to us at Fleet Farm, Rossall Lane. Fleetwood. Lancashire. FY7 8JP.